Last updated: April 29, 2024

Your privacy matters to us, and this policy explains how we handle your data when you use our products, services, and websites. Please take time to review it so you understand what information we collect, why we collect it, and how we use it. Below, you’ll find key topics we cover:

• Who we are


• What information we collect


• How we use your information


• EEA users and lawful bases for using their data


• Who we share your data with and why


• How we protect your information


• Where we store your information and international transfers


• How long we keep your information


• Your rights and how to control your information


• Cookies and tracking notice

Who we are

Solvix, a brand of Dynamix Labs, Inc., provides cloud-based communications solutions, delivering services via voice, video, text, and collaboration tools. If you’re in the European Economic Area (EEA), your data may be processed by our corporate affiliate, Dynamix Europe BV, located in Amsterdam, Netherlands.

This Privacy Policy applies to customers, prospective customers, visitors to our websites, and others interacting with our services. If you do not agree with this policy, please do not use our services.

What information we collect

We collect information in several ways:

• Directly from you: For example, when you sign up for services, subscribe to newsletters, or contact us for support, we may collect personal details like your name, contact info, and payment details.


• Automatically: When you visit our websites, we collect data like your IP address and device information through cookies and other tracking technologies.


• From third parties: We may receive data from third parties such as credit agencies, demographic services, and social media platforms to help us improve services or for marketing purposes.

How we use your information

We use your data to:

• Provide our services, process transactions, and support customer inquiries.


• Ensure our services are reliable, secure, and continuously improving.


• Conduct research and analyze how services are being used to improve performance.


• Market relevant products and services to you, based on your preferences.

EEA users: Lawful bases for processing

For EEA residents, we process your data based on lawful grounds such as fulfilling our contract with you, complying with legal obligations, or based on your consent.

Who we share your information with

We may share your information with:

• Service providers: To help us operate our business and provide services, such as hosting and payment processing.


• Partners: For co-branded offers or services, with your consent.


• Legal obligations: If required by law or to protect our rights.

How we protect your information

We implement industry-standard security measures to protect your data. However, no system is fully secure, so we encourage you to safeguard your password and account information.

Where we store your information

Your data may be stored on servers located in the United States, the EEA, or other countries. If your data is transferred outside your country, we ensure appropriate safeguards are in place.

How long we keep your information

We retain your data for as long as necessary to provide services or as required by law. After that, your data will be securely deleted or anonymized.

Your rights

You have rights over your data, including access, correction, deletion, and in some cases, the right to object to processing. If you are in the EEA or California, you may have additional rights, such as data portability or non-discrimination.

Cookies and tracking notice

We use cookies and similar technologies to enhance your experience and analyze website usage. For more information on how we use cookies and how you can control them, please review our full Cookies and Tracking Notice.

Contact us

For any privacy-related questions, contact us at:

Solvix (Dynamix North America)
66 W Flagler Street, Miami, Florida 33130
Email: privacy@solvix.us

For EEA residents:
Dynamix Europe B.V.
Wilgenweg 22c, 1031 HV Amsterdam, Netherlands
Email: privacy@dynamix.nl